FO Engineer

Huawei

  • Alger
  • CDI
  • Temps-plein
  • Il y a 8 heures
Job SummaryThe Data Center FO Engineer ensures 24/7 operational stability by monitoring system alarms, responding to incidents, dispatching tasks, and performing night-shift facility patrols. This role acts as the first line of defense for data center uptime, security, and incident resolution.
Key Responsibilities24/7 Monitoring & Incident ResponseMonitor DC facility, ICT equipment, network, cloud platform and applications via tools.First responder to alarms/events (hardware failures, environmental alerts, network outages) and escalate per SOPs.Execute immediate remediation (e.g., rebooting devices, failover procedures) to minimize downtime.Task Dispatch & TrackingAssign and track troubleshooting tasks to BO/FM teams using ticketing tools.Document actions taken, root causes, and resolutions in incident reports.Coordinate with cross-functional teams (Network, Cloud, Facilities) for complex issues.Night-Shift Facility PatrolsConduct physical inspections of server rooms and DC facility systems.Report anomalies (leaks, unusual noises, unauthorized access) to management.Operational ComplianceFollow change management procedures during maintenance windows.
QualificationsEducation & ExperienceBachelor's degree in Computer Science, IT, or related field (or equivalent experience).2+ years in NOC/data center operations, with exposure to 24/7 shift work.Certifications (Preferred)CCNA, CCNP, HCIA, HCIP or Cloud related certTechnical SkillsBasic knowledge of servers, network devices, and DCIM tools.Ability to troubleshoot hardware (e.g., disk/NIC replacements) and network connectivity (ping, traceroute).Soft SkillsAlertness and ability to prioritize under pressure.Clear communication for shift handovers and incident reports.
Working ConditionsRotating shifts (nights/weekends/holidays) with on-site presence.

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