Main Tasks :· Support the project of BSS transformation- from business need identification to delivery, in alignment with strategic goals, timelines, and budgets and Drive the creation of RFI/RFP documentation.· Define and maintain solution blueprints, data flows, and interface designs across CRM, Billing, Charging, Mediation, Order Management, and Product Catalog.· Evaluate new BSS components, products, and vendors, and make recommendations aligned with enterprise architecture.· Actively participate in testing strategy, migration planning, and performance assurance.· Oversee the drafting of detailed functional/technical specifications, ensuring full traceability to business objectives· Coordinate cross-functional teams (business, IT, technical, procurement, marketing, operations) and external vendors for successful and timely project execution.· Ensure project governance through regular steering committees, progress reporting, budget tracking, and issue resolution.· Support data migration, system integration (ERP, OSS, DWH, CVM), and user acceptance testing (UAT).· Define performance indicators, service-level commitments, and contractual obligations in vendor RFPs and implementation plans And Ensure systems performances· Contribute to digital innovation initiatives related to cloud-native BSS, open APIs, AI-driven customer engagement, and OSS/BSS convergence.· Ensure compliance with business rules, regulatory standards, and service-level agreements (SLAs).· Perform impact analysis and propose solutions for change requests or new business needs.Skills required :
Strong analytical mindset, structured approach, and ability to work in fast-paced, cross-functional environments
Deep understanding of telecom BSS domains, including CRM, Order Management, Product Catalog, Billing & Charging, Revenue Management, Mediation, Invoicing, Collection
Knowledge of industry standards: ITIL, TM Forum, eTOM, 3GPP
Experience with One or more BSS platforms Netcracker, Ericsson Charging/BSCS, Huawei BSS or Oracle BRM
Familiarity with digital BSS, WebServices, Microservices, and containerized environments
